Frequently Asked Questions

No sales fluff – just straight answers to what people actually ask us.

Do I need special equipment?

No. If you own a Smart TV, a Firestick, an Android box, a phone or a laptop, you're good. There's no dish, no decoder and no installation visit.

What internet speed do I need?

A normal home fibre line or a decent LTE/5G signal handles HD comfortably. For 4K you'll want a little more headroom. A simple test: if YouTube and Netflix play fine for you, so will we.

Can I watch live sport?

Yes – live football, rugby, cricket and more in HD. Server quality during busy evenings is what matters, so we always suggest testing live sport on a free trial first.

Is there a free trial?

Yes. Message us on WhatsApp and we'll set up a trial so you can test the quality on your own device and connection before paying anything.

How do I pay, and in what currency?

Everything is priced in Rand (ZAR). Message us on WhatsApp and we'll share the current payment options and activate your line once payment clears.

How long until I'm watching after I pay?

Usually within minutes. We send your login, you enter it in the app, and your channels load straight away. If you want help setting up, we'll walk you through it.

What if a channel freezes or stops working?

Our servers run anti-freeze with high uptime, but if you ever hit a snag, message us on WhatsApp and we'll sort it quickly – often within minutes.

Can I use it on more than one device?

Each subscription is for one stream at a time by default. If your household needs more screens at once, just ask and we'll set up the right plan.

Do I need a VPN?

No. Our service works directly on your connection without a VPN.

Can I cancel anytime?

Yes. There's no long contract – you pay for the period you want and simply don't renew if it's not for you.

Still not sure about something? Ask us on WhatsApp – a real person will reply.